Dyson Reviews

I have cordless upright. dc44. serial # cw9-us-dhb4659a. i've called several times or more in the past due to problems i have with it. was sent a new canister and then beater brush. always helpful but never fixing the problem. when i call they problem solve with me, check the filter, dust in battery area, wash filter, etc... again helpful but never fixes my problem. it cuts out when using it. don't know if it's the switch or what. use it for about 10 seconds and stops. wait, pressing the start button and then will work again for maybe 10 seconds. eventually stops turning on for awhile. please can you help me! love the product but this has been going on for over a year! you will see history notes on my calls in the past. ( betty mcgregor, yuba city, ca). can i send it to you for inspection or get replaced or something. this is so frustrating and given how much it costs, i can't afford to just simply replace it and buy another one. thank you for your help. my email is bejjmcgregor@yahoo.com.

Hello... i own an up rite dyson. the problem i am having is the wheel will stop turning when i am vacuuming the carpet so i will have to push down on the button that switches it over to vacuum hardwood floors, it will spin for a little while but then quit... so other words the wheel keeps stopping and it acts like i'm vacuuming a hardwood floor... i have already cleaned the filter and emptied the cartridge. can you tell me why it is doing this and how it can be fixed? thank you, bonnie

Dyson 25 when using smells like burning rubber. motor over heating after short time being run? need help to diagnose problem. i've cleaned roller, filters, motor assembly. still over heating!!

I have cordless upright. dc44. serial # cw9-us-dhb4659a. i've called several times or more in the past due to problems i have with it. was sent a new canister and then beater brush. always helpful but never fixing the problem. when i call they problem solve with me, check the filter, dust in battery area, wash filter, etc... again helpful but never fixes my problem. it cuts out when using it. don't know if it's the switch or what. use it for about 10 seconds and stops. wait, pressing the start button and then will work again for maybe 10 seconds. eventually stops turning on for awhile. please can you help me! love the product but this has been going on for over a year! you will see history notes on my calls in the past. ( betty mcgregor, yuba city, ca). can i send it to you for inspection or get replaced or something. this is so frustrating and given how much it costs, i can't afford to just simply replace it and buy another one. thank you for your help. my email is bejjmcgregor@yahoo.com.

Hello.....i own an up rite dyson. the problem i am having is the wheel will stop turning when i am vacuuming the carpet so i will have to push down on the button that switches it over to vacuum hardwood floors, it will spin for a little while but then quit...so other words the wheel keeps stopping and it acts like i'm vacuuming a hardwood floor....i have already cleaned the filter and emptied the cartridge. can you tell me why it is doing this and how it can be fixed? thank you, bonnie